Internal Developer Platforms
Finding the balance between consistency and innovation For many large organisations – in particular those in highly regulated industries such as finance – it often feels like developing and releasing new software and applications is harder and more complicated than it ever has been. However, at the same time, the industry is being flooded with […]
Building a Custom, Automated Call Centre Analytics Solution on AWS
What does it take to build an automated call centre analytics solution that is capable of capturing mass structured data from interactions with clients and performing analytics to readily derive value? “At Synthesis, we aim to prove that it is not only (finally) possible to be compliant with regulatory requirements at a reasonable cost but […]
Event streaming of data – why is it a goldmine for businesses?
We want the seamless Netflix experience. The days of waiting for the next episode to be aired or standing in line to get tickets at the movie theatre are behind us. We have a variety of options to choose from, and genres of movies and series are recommended to us based on what we have […]
Being agile: How companies are “faking it”
By Tayla Boni, Edited by ChatGPT Agile is a project management methodology that is meant to promote flexibility and adaptability in software development or any business process. While Agile has gained popularity, there are companies that claim to be Agile but in fact, are faking it. This can happen when companies introduce Agile practices but […]
CTA Software Division Broadens Operational Scope
FinTech group Capital Appreciation Limited said today that it has concluded agreements to acquire Dariel Solutions Proprietary Limited, the holding company of Dariel Software Proprietary Limited for a total consideration of R131.2 million, to be settled by a combination of cash and allotment of ordinary shares out of treasury shares. Founded in 2001, Dariel is […]
Why AI is not going to change the world (too much)
Written by: Hanno Brink, Machine Learning Engineer at Synthesis LLMs have come onto the scene and really shaken up the technology world over the last couple of months, and it is very clear that this technology unlocks a lot of exciting new possibilities. However, I feel like there seems to be a lot of fear […]
A solutionist’s approach to overcoming business challenges
Written by: Tayla Boni , Senior Solutionist While not new, the solutionist is probably one of the most misunderstood roles in an organisation. Put simply, the solutionist collaborates with management to understand the company’s problems and create solutions for them. Even though the person has such an integral part to play in the success of […]
3 warnings never to miss when using AI
1. Don’t Trust It Even though AI has progressed immensely in the last couple of years, we’re not yet at the point where these models are infallible. There is no substitute for good old, human, common sense. When an AI model produces a result that raises a brow, try asking yourself why it would […]
Why Companies are Choosing the Cloud: The Business Value of Cloud Computing
By Rodney Ellise These days, there is a lot of discussion about the business value of cloud computing. Cloud computing is a valuable tool for both business and personal use. But how does cloud computing work, and how can companies utilise it to reap maximum benefit? The answer to these questions is quite simple, as […]
Introduction to Backup & Recovery in Cloud Computing
By Rodeny Ellis Backup and recovery in cloud computing has become an essential part of data storage for companies across various industries. Data security is a major risk for businesses due to the growing number of data breaches and ransomware attacks that could lead to a decrease in business confidence. Backup and recovery in cloud […]